Keep your Salesforce platform running at peak performance.
A senior, multi-skill pod of admins, developers and architects that operates, optimises and continually improves your Salesforce org — under SLAs and a predictable monthly retainer.
Everything you need to run Salesforce well.
Admin-on-demand
User management, profiles, permission sets, page layouts, reports and dashboards — handled by a dedicated admin team.
Enhancements
Backlog grooming and continuous delivery of small-to-medium changes across Flow, Apex, LWC and integrations.
Release Management
Sandbox strategy, CI/CD with SFDX, change-set hygiene and zero-downtime production deployments.
Monitoring & Health Checks
Org-health audits, performance tuning, security review, license optimisation and storage management.
L1/L2/L3 Support
Tiered support model with ITSM integration, SLAs, and on-call rotation for business-critical incidents.
Continuous Optimization
Quarterly roadmaps, adoption analytics and feature releases that compound value over time.
Flexible plans, predictable cost.
Pick the tier that fits today — flex up or down as your roadmap evolves.
Essential
Lean support pod for stable orgs that need a steady admin and minor enhancements.
- 1 senior admin
- Business-hours support
- Monthly release cadence
- Quarterly health-check
Growth
Most popularBalanced pod for fast-moving orgs running an active enhancement backlog.
- Admin + Developer + Architect
- Extended-hours support
- Bi-weekly release cadence
- Integration & data ops
- Quarterly roadmap reviews
Enterprise
Dedicated multi-skill pod with 24×7 coverage and architect-led optimisation.
- Full delivery pod
- 24×7 follow-the-sun support
- CI/CD release pipeline
- SLA-backed incident response
- Executive QBRs
Managed services — answered.
How quickly can you take over an existing Salesforce org?
We typically run a 2-week onboarding: org audit, runbook capture, access transition, ticket-system integration and a documented support model. From week 3 the pod is live on your queue.
Do you sign SLAs?
Yes. Standard SLAs cover P1 response within 30 minutes (24×7 on Enterprise), P2 within 4 business hours and resolution targets per severity. We report on SLA attainment in monthly service reviews.
Can we flex hours up and down?
Yes. Hours roll over within a quarter and we routinely flex pods up for releases or major projects, then down again. No surprise overage charges.
Stop firefighting. Start optimising.
Book a free org assessment — we'll size the right pod and propose a 90-day stabilisation plan.