About us

A specialized CRM & Salesforce partner — built for outcomes.

Glumes IT was founded with one belief: CRM transformations succeed when they're delivered by specialists, not generalists. For 10+ years we've helped global enterprises automate revenue, service and marketing operations on Salesforce.

Our story

From a focused boutique to a global Salesforce partner.

Headquartered in India, Glumes IT has grown into a trusted Salesforce and CRM implementation partner for Fortune 500 enterprises and fast-scaling companies. We have never diluted our focus — every team member, every project, every hour is dedicated to CRM excellence.

We pair certified Salesforce architects with senior business consultants so every engagement combines technical depth with real CRM strategy and measurable business outcomes.

10+
Years in CRM
80+
Implementations
30+
Satisfied customers
98%
Client retention
Group Company

NavaTech Solutions — AI, Security & Salesforce for SMBs.

NavaTech Solutions logo

NavaTech Solutions is our group company focused on bringing enterprise-grade AI automation, cybersecurity, and Salesforce services to small and medium businesses and nonprofits in the United States.

While Glumes IT serves Fortune 500 and large enterprise clients globally, NavaTech extends that same engineering rigor to SMBs — with approachable pricing and outcomes-driven delivery.

Visit NavaTech Solutions
80+
AI & Software Projects
50+
Enterprise Clients
4.9/5
Client Satisfaction
95%
Outcome Success Rate
Our values

What guides every engagement.

Specialization

We do one thing — CRM & Salesforce — and we do it exceptionally well.

Client First

Long-term partnerships built on outcomes, transparency and trust.

Craftsmanship

Senior architects, certified delivery, code we are proud to maintain.

Velocity

Agile sprints with weekly demos — value in weeks, not quarters.

Delivering value

Salesforce expertise that drives measurable outcomes.

Measured Business Impact

Every project is benchmarked against outcomes — CSAT, revenue, and operational efficiency.

Empowered Users, Lasting Adoption

Structured training and change management make Salesforce a natural part of daily work.

Connected Enterprise Operations

Robust integration with ERP, data platforms, and custom apps eliminates silos for real-time decisions.

Tailored for Your Business

Customised workflows and configurations make Salesforce fit your operations — not the other way around.

End-to-End Salesforce Expertise

Sales, Service, Marketing, Data, and Industry Clouds delivered by one accountable partner.

Journey

Milestones across 17 years.

2008
Founded in India

Started as a focused CRM consulting boutique.

2012
First Fortune 500 client

Began delivering large-scale Salesforce programs globally.

2017
Global delivery centers

Expanded coverage across APAC, EMEA and North America.

2021
Einstein AI practice

Launched dedicated AI, automation and analytics practice.

2026
80+ implementations

Trusted by 30+ Fortune 500 brands across industries.

Leadership

Senior practitioners, not slide-deck consultants.

Every engagement is led by certified architects with deep CRM domain expertise.

SM
Sowmya Manjunath
Founder & CEO

10+ years across Salesforce platform strategy, M&A integrations and Fortune 500 CRM programs.

GS
Giri Sabari
Director – US Operations

Leading North America expansion, enterprise client engagement and delivery operations across the United States.

MB
Manjunath BN
Head of Delivery

Salesforce Certified Application Architect leading multi-cloud rollouts across APAC and EMEA.

KK
Kiran Kumar
Head of Customer Success

Drives adoption, change management and managed-services partnerships for enterprise accounts.

Senior team

Architects with 10+ years of Salesforce experience.

Global delivery

Engagements across 4 continents.

Certified

Salesforce certified architects & developers.

Outcome led

Measured by adoption, not hours billed.

Let's build your next CRM win together.

Tell us about your goals — we'll respond within one business day with a clear next step.

Talk to us